Privacy Policy
New Leaf Publishing Limited trading as Aquila is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information collected about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1. The information we collect and how we use it
When you register with us we need to know your name, postal address, e-mail address, and telephone number.
We gather this information to enable us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to process your order and to communicate with you on any matters relating to your subscription, your purchases and our service.
2. How we use personal data to ask for feedback via email
We share your name, email address, and details of the product/service you purchased (as obtained during the order process) with Feefo. Feefo will then send you an email on our behalf, inviting you to provide feedback on your purchase. Our legal basis for this data processing is our legitimate interest in requesting feedback to improve our products and services.
Please refer to Feefo's privacy policy for more information on how Feefo uses the reviews you submit.
3. Your details
We will not provide your details to third parties other than in relation to processing your order.
4. Your financial details
We do not store your financial details such as credit or debit card numbers.
If you purchase anything from us, we use secure third-party services to collect your payment, protect your credit card information and assist your shopping experience.
We use PayPal to take payments and do not have access to credit or debit card information. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Further information can be found here:
PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
We use GoCardless to process your Direct Debit payments. More information on how GoCardless processes your personal data and your data protection rights, including your right to object, is available here:
GoCardless: https://gocardless.com/privacy/
5. Our use of Cookies and other information gathering technologies
Like many websites we use cookies. Cookies are small text files storing small pieces of data making it easier for you to use our site. Cookies also help us in tracking site usage. Information provided by Cookies allows us to customise your visit to the Aquila website and to save you time. By accepting this privacy policy, you are accepting our use of Cookies within the limits of this privacy policy.
6. Analytics and remarketing
We use specialised third-party providers to collect data and use cookies, web beacons and other storage technologies for analytics, remarketing, ad personalisation, profiling and behavioural targeting. This type of service allows us and our third-party providers to inform, optimise and serve online advertising based on the data collected.
This also includes direct interactions with social networks and other external platforms. These interactions and the information gained are always subject to the User’s privacy setting for each social network. Be aware that this type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
The third parties include:
Google Analytics and associated services
Facebook and associated services
We may also share de-identified information with social media platforms for advertising purposes. For example, we may share a hashed, non-identifiable version of your email with, for example, Facebook or Google, with the aim of showing you advertising on those platforms. Alternatively, we may use this data with the aim of excluding you from seeing our advertising on those platforms. Our ability to subsequently tailor (or exclude) ads in this way are determined by your account settings on those platforms.
7. How we protect your information
The Internet is not a secure medium. However, we have put in place various security procedures in relation to the personal data process including the use of fire walls, limited access, use of passwords and our own internal procedures which cover the storage, access and disclosure of your information.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of becoming aware of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8. Sale of business
If the business of New Leaf Publishing Limited is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will then be passed on to the new owners of the business.
9. Updating your details
If any of the information that you have provided to New Leaf Publishing Limited, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to: [email protected] or by sending a letter to us at our registered office.
10. Your right to have the information we hold on you erased
You have the right to request we remove information we hold on you, to do this please email: [email protected]
11. Your right to request access to information we hold on you
You have the right to request access to any of the information we hold on you, to do this please email: [email protected]
12. Your consent
By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the Internet the information you provide can be transferred in transit to countries outside the European economic area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to protect the security of your information. By submitting your information you consent to these transfers.
13. Data Protection Officer
Mr. Ronald Bryant-Funnell
Director, New Leaf Publishing Ltd.
Email: [email protected]
14. How to contact New Leaf Publishing Limited
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to: [email protected]
Or write to us at our registered office:
AQUILA
New Leaf Publishing Limited
Studio 2
Willowfield Studios
67A Willowfield Road
Eastbourne
BN22 8AP
United Kingdom
Tel: 01323 431313
15. Data Protection
New Leaf Publishing Limited is registered with the Information Commissioner under the Data Protection Act 1998, Register Entry: Z5970660 and complies with the Information Commissioner’s policies and procedures as laid out in the Data Protection Act 2018 and General Data Protection Regulation (GDPR).